WorkDirect Terms of Service

These Terms of Service govern access to and use of the WorkDirect public website, application, account areas, job-posting, candidate-search, application, subscription, payment, communication and related recruitment functions operated by KEINN S.R.L. They apply to workdirect.eu, app.workdirect.eu and authorised WorkDirect or DirectWork domains and interfaces.

By creating an account, ticking an acceptance box, purchasing a plan, publishing content, applying for a vacancy or otherwise using the Platform, the user agrees to these Terms and the documents incorporated by reference. A person acting for a company confirms that they have authority to bind that company. Users who do not agree must not use the Platform.

Independent accounts are intended for persons aged 18 or over and for legally established organisations or authorised representatives. Users must provide accurate, current and lawful information and must not create accounts under a false identity, impersonate another person or misrepresent authority to act for a company.

WorkDirect may request information reasonably necessary to confirm identity, business status, authority, payment, eligibility or compliance. A request or review does not create a guarantee or endorsement.

WorkDirect is not the employer and is not a party to any employment contract between users. Depending on the service selected, WorkDirect may provide platform access, job advertising, candidate-search, matching, verification support, administrative support or recruitment-support services. Any activity that requires a specific accreditation, licence or legal authorisation will be offered only where the applicable requirements are satisfied. Unless KEINN S.R.L. expressly accepts another role in a separate signed written agreement, WorkDirect is not an immigration authority, embassy, law firm, tax adviser, financial adviser, insurer, guarantor or escrow service.

Platform content is general information and is not legal, immigration, tax, financial, medical or other regulated professional advice. Users should obtain advice from qualified professionals or competent authorities where appropriate.

WorkDirect may provide job publishing, candidate profiles, searches, applications, communication tools, verification support and related services. It does not guarantee that a job will remain available, that a candidate will be hired or suitable, that an employer will perform, that a document is genuine, that a payment will be recovered or that a visa, permit, interview, placement, relocation or employment outcome will occur.

A company registration number, account approval, verification step, published vacancy, featured label, payment, absence of a warning or communication through the Platform is not an endorsement, warranty, insurance or guarantee by KEINN S.R.L.

Every employer, recruiter, agency, account holder, representative or other publisher is responsible for having legal authority to publish and for the truth, legality, completeness and accuracy of company information, vacancies, salary, deductions, duties, location, working hours, accommodation, transport, insurance, fees, start dates, visa or work-permit support, refund statements and all other conditions or promises.

Publishers must keep information current, remove unavailable vacancies, comply with employment, equality, consumer, immigration, advertising and data-protection laws, and must not publish false, discriminatory, exploitative, misleading, unlawful or duplicate content.

Candidates must provide truthful, current and lawfully obtained information concerning identity, qualifications, work history, availability, permissions and applications. They must not upload forged documents, another person's information without authority or materially misleading claims.

Candidates must independently examine offers and material facts before resigning from work, travelling, paying money, releasing original documents, accepting accommodation or relying on a promise. Suspicious conduct should be reported promptly.

An account holder may authorise an employee, consultant, recruitment agency, administrator, representative or other third party to assist with its account. Before access is granted, the account holder must declare and authorise that person or organisation through Dashboard > Account Management where available and must keep the record accurate and current.

The account holder remains responsible for selecting, authorising and supervising the representative; controlling permissions; protecting credentials; reviewing posts, searches, messages, offers, document requests and purchases; ensuring lawful use of candidate information; and revoking access immediately when authority ends or misuse is suspected.

Actions performed through the account by a declared representative may be treated as authorised actions unless unauthorised access is reported promptly. WorkDirect does not employ, supervise, recommend or guarantee the representative. Any fee, promise, offer, payment instruction, refund statement or commitment made by the account holder or representative is made on their own behalf and does not bind KEINN S.R.L. unless expressly accepted in a separate signed written agreement by an authorised KEINN S.R.L. representative.

Employers and recruiters may access candidate information only according to the purchased plan, candidate settings, application activity and applicable law. Payment for Platform access does not transfer ownership of candidate data.

Candidate information may be used only for legitimate recruitment, employment, verification and related lawful purposes. Scraping, resale, unrelated marketing, identity trading, mass redistribution, unauthorised databases, harassment and disclosure to undeclared persons are prohibited.

WorkDirect offers paid candidate and employer services. The price, currency, duration, included job posts, CV searches, visibility, featured placement and other limits are those displayed at purchase or in a written order confirmation.

Unused allowances normally expire at the end of the purchased period and do not roll over unless the checkout or order confirmation says otherwise. An 'unlimited' feature remains subject to lawful use, reasonable technical and security limits, anti-scraping controls and these Terms. Featured or promoted placement does not guarantee views, applications, interviews or recruitment results.

Payments may be processed by Stripe or another authorised payment provider. Complete card details are generally entered directly into the provider's environment. WorkDirect may receive limited billing, transaction, payment-status, refund, invoice and fraud information.

Users must provide correct billing information and are responsible for taxes, bank charges or exchange costs applicable to them. Service access normally begins after successful payment confirmation. Payment providers operate under their own terms and legal responsibilities.

A plan is one-time or recurring only as clearly stated at checkout. Where recurring billing is enabled, cancellation stops future renewals but does not automatically refund a current or already used period. Users must cancel through the available account or support process before the next renewal date.

Consumers may have mandatory withdrawal or refund rights. Where a consumer expressly requests immediate service during a statutory withdrawal period, a proportionate charge may apply for service already supplied. Immediate digital access may affect the withdrawal right only where the legally required express consent and acknowledgement have been obtained. Business users do not receive consumer rights unless the law expressly provides them.

Outside mandatory rights and any specific written refund promise, fees are not normally refundable after access, credits, visibility, posting capacity or other paid functionality has been activated or used. The separate Payment Terms and checkout information provide additional detail.

No job offer, salary statement, visa assurance, relocation promise, accommodation commitment, payment request, reimbursement, refund promise, contract term or other representation made by an employer, recruiter, candidate, agent, partner, account representative or third person - through the Platform or by email, phone, messaging application, social media, meeting or outside WorkDirect - creates an obligation for KEINN S.R.L. unless expressly accepted in a signed written agreement by an authorised KEINN S.R.L. representative.

Private payments, side agreements, travel, accommodation, document handling and communications between users or third parties are their responsibility. WorkDirect is not an escrow service and does not guarantee recovery of money paid outside an authorised WorkDirect checkout.

Users must not use WorkDirect for fraud, phishing, impersonation, human trafficking, exploitation, harassment, discrimination, illegal recruitment, unlawful fees, malware, credential theft, scraping, automated extraction, spam, false documents, unauthorised access, resale of data, infringement of rights or any activity that harms users, the Platform or the public.

Users must not bypass access limits, security controls, plan restrictions, suspension measures or payment requirements, or test, scan or attack the Platform without prior written authorisation.

Users retain ownership of content they lawfully submit. They grant KEINN S.R.L. a limited, non-exclusive licence to host, reproduce, format, display, transmit and process that content only as reasonably necessary to operate, secure, improve and provide the requested Platform services.

The WorkDirect name, design, software, databases, structure, graphics and original Platform materials are protected by intellectual-property law. No right to copy, reverse engineer, resell, frame, mirror or commercially exploit the Platform is granted except as expressly permitted.

WorkDirect may review, restrict, hide or remove content and may limit, suspend or terminate accounts where reasonably necessary for security, fraud prevention, legal compliance, non-payment, misuse, candidate protection, breach of these Terms or risk to the Platform or others. Immediate action may be taken where delay could cause harm.

Where practical and lawful, WorkDirect may provide notice or an opportunity to clarify. Account closure does not erase obligations, payment records, evidence, dispute records or information that must lawfully be retained.

The Platform may be changed, interrupted, updated or withdrawn. WorkDirect does not guarantee uninterrupted, error-free or universally compatible operation. Maintenance, hosting, payment, communications, maps, government portals and other third-party services may be outside KEINN S.R.L.'s direct control.

Links or integrations do not mean that WorkDirect endorses or guarantees the third party. Users should review the third party's own terms and privacy information.

To the maximum extent permitted by law, KEINN S.R.L. is not responsible for independent acts, promises, omissions, contracts, employment decisions, working conditions, private payments, immigration decisions, external services or unlawful conduct of users or third parties that it does not direct or control.

Nothing in these Terms excludes liability, consumer protection, data-protection duties or other rights that cannot lawfully be excluded. Any business-to-business liability cap or indemnity in the Complete Terms applies only to the extent permitted by law.

Personal data is handled under the WorkDirect Privacy Policy. Privacy matters are governed by that policy where there is a conflict. Complaints, suspected scams, illegal or unlawful content and account concerns may be reported by email to info@workdirect.eu or by sending a message through the Contact Us page on the official WorkDirect website.

These Terms are governed by Romanian law, while mandatory rights and jurisdiction available to consumers remain unaffected. WorkDirect may update the Terms for legal, operational, security, payment or service changes. Material changes will be communicated where required.