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Call Center Operator / Customer Support Specialist
Full-time
< 1 year
CustomerSupport
700 EUR
Posted: 4 weeks ago
Job Summary
Handle customer inquiries, process orders, provide product consultations, and maintain high-quality customer service through phone and online communication channels.
Job Description
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Process incoming website orders and confirm customer details.
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Answer incoming and make outgoing phone calls.
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Consult customers about products, availability, and purchasing conditions.
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Manage customer requests in CRM systems (Bitrix24 and 1C).
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Update order information and track order statuses.
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Resolve customer issues and handle objections professionally.
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Provide clear and friendly communication.
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Work with multiple applications and customer databases.
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Maintain accurate records and follow company service standards.
